We've got answers
Frequently asked
How long does shipping take?
Orders ship in 1–2 business days and arrive in 3–5 business days. Shipping is $6, or free on orders of $40 or more.
I'm in Miami. Can I pick up?
Yes. Send us a direct message on Instagram @cacaoisla_rd and we'll arrange it.
Will the products melt?
Cocoa butter and lip balm soften in heat. Store them somewhere cool; if they soften in transit, they firm up again at room temperature.
What's in the lip balm?
Cocoa butter, jojoba oil and beeswax. No added fragrance, tint or flavor.
Is the cacao sweetened?
No. It's 100% cacao with no added sugar. Sweeten to taste when you make hot chocolate.
How do I make Dominican hot chocolate?
Grate or chop the cacao and melt it into hot milk or water, stirring well. Add sugar, cinnamon or a pinch of salt to taste.